Mark Phelps

The people who gain most from AI tools are the ones who know what they are bad at

Sep 30, 2026

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3 min read

The people who gain most from AI tools are the ones who know what they are bad at

The scarce skill is not using AI tools. It is knowing when not to trust them.

Mark Phelps

Half your team uses AI. Almost none of them use it well.

Sep 16, 2026

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4 min read

Half your team uses AI. Almost none of them use it well.

Adoption has crossed 50%. The number that actually matters is buried underneath.

Mark Phelps

Sep 2, 2026

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4 min read

Speed and judgment are parting ways

Your adoption metrics are going up. Your capability might be going down.

Mark Phelps

The layoffs did not come. The raises did not either.

Aug 18, 2026

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5 min read

The layoffs did not come. The raises did not either.

Everyone was counting jobs. The adjustment happened somewhere else.

Mark Phelps

AI is cheapest to adopt exactly where it does the most long-term damage

Aug 2, 2026

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4 min read

AI is cheapest to adopt exactly where it does the most long-term damage

The entry-level job is where expertise gets built. It is also the first thing to go.

Mark Phelps

AI saves your team 11 hours a week. They spend more than half babysitting it.

Jul 20, 2026

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3 min read

AI saves your team 11 hours a week. They spend more than half babysitting it.

Most firms have never asked where the rest of it went.

Mark Phelps

KPMG's AI wrote a report and it cited a stat that contradicted KPMG's own research

Jul 11, 2026

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4 min read

KPMG's AI wrote a report and it cited a stat that contradicted KPMG's own research

Nobody caught it. That's the part worth worrying about.

Mark Phelps

Employees save 11 hours a week with AI. Their companies can’t tell.

Jul 4, 2026

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3 min read

Employees save 11 hours a week with AI. Their companies can’t tell.

The tragedy of the commons just showed up in your Slack channels.

Mark Phelps

80% say AI isn't working. Productivity just jumped 2.7%

Jun 27, 2026

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3 min read

80% say AI isn't working. Productivity just jumped 2.7%

Both are true. The interesting question is why.

Mark Phelps